Designation demonstrates compliance with the highest standards of data protection
Exco InTouch (an ERT company) a leading provider of digital patient engagement and data capture solutions for clinical research and healthcare providers, has formally received EU-U.S. Privacy Shield Framework Self-Certification status by the U.S. Department of Commerce’s International Trade Administration (ITA). The designation certifies that Exco InTouch’s practices meet or exceed the data privacy and security principles outlined by U.S. Department of Commerce and European Commission.
The Privacy Shield framework, which replaces the EU-U.S. Safe Harbor Framework, is designed to provide companies in both Europe and the United States with a mechanism to comply with EU data protection requirements when transferring personal data from the EU to the U.S. In order to receive the certification Exco InTouch demonstrated that its customer privacy procedures comply with the Privacy Shield Principles, which cover a range of requirements including Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. As a result, Exco InTouch’s customers, for whom the company provides mobile patient engagement, data capture and disease management solutions, can continue to be assured that their programs comply with these stringent privacy and security safeguards.
“Protecting the privacy and confidentiality of personal information has always been, and will remain, the highest priority for Exco InTouch,” says Dale Jessop, CTO of Exco InTouch. “The EU-U.S. Privacy Shield Framework certification will not only help to streamline our data transfer processes between the EU and U.S., but will also provide our customers with further reassurance that we are fully compliant with the highest standards of data protection.”
About Exco InTouch
Exco InTouch is a leading provider of digital patient engagement and data capture solutions for clinical research and healthcare providers. Using a combination of software and services, the company’s solutions provide simple, secure channels of communication to facilitate quality data collection and improve outcomes for sponsors, clinical research organizations, sites and patients.
Working across clinical and digital health programs, their flexible provisioning approach enables involvement that integrates into daily life, resulting in motivated and compliant patients, reducing costs associated with withdrawals from trials and improving overall program results.
Exco InTouch is an ERT company. For more information, visit excointouch.com.
ERT is a leading provider of high-quality patient data collection solutions for use in clinical drug development. ERT delivers a combination of technology, services and clinical consulting that increase the accuracy and reliability of patient data and improve the efficiency of the clinical development process. ERT delivers widely deployed solutions in centralized Cardiac Safety, Respiratory, and electronic Clinical Outcome Assessments (eCOA) – which includes patient-, clinician-, observer- and performance-reported outcomes – and cloud-based analytics and performance metrics. By efficiently integrating these solutions through a system built upon a scientific and regulatory foundation, ERT collects, analyzes and delivers safety and efficacy data critical to the approval, labeling and reimbursement of pharmaceutical products. For more information, visit www.ert.com.
About EU-U.S. Privacy Shield Framework
The EU-U.S. Privacy Shield Framework was designed by the U.S. Department of Commerce and European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce. On July 12, the European Commission deemed the Privacy Shield Framework adequate to enable data transfers under EU law (see the adequacy determination).
The Privacy Shield program, which is administered by the International Trade Administration (ITA) within the U.S. Department of Commerce, enables U.S.-based organizations to join the Privacy Shield Framework in order to benefit from the adequacy determination. To join the Privacy Shield Framework, a U.S.-based organization will be required to self-certify to the Department of Commerce (via this website) and publicly commit to comply with the Framework’s requirements. While joining the Privacy Shield Framework is voluntary, once an eligible organization makes the public commitment to comply with the Framework’s requirements, the commitment will become enforceable under U.S. law.