Investigating Officer (Auckland)

  • Collaborative and supportive environment
  • Forward thinking, dynamic crown entity
  • Focus on alternative dispute resolution
  • Auckland-based

Every New Zealander has the right to privacy. Interested in a career to help protect this right? Read on!

The word “privacy” means different things to different people. The Privacy Act applies to every person, business and organisation in New Zealand. Our office works to help New Zealanders develop and promote a culture in which personal information is protected and respected.

Reporting to the Team Leader (Investigations and Dispute Resolution), you will investigate alleged breaches of the Privacy Act 1993, with a view to facilitating settlement wherever possible. There is a strong emphasis on the use of alternative dispute resolution methods to help resolve complaints. You will be involved in mediations, compulsory conferences and presenting at information sessions for the public and industry. You will also be required to write objective, well-reasoned opinions about complaints and the results of investigations. The organisation works cross functionally and there is the opportunity for you to get involved in ad hoc or special project work across our office, including in policy development.

You will need to develop a competent working knowledge of the Privacy Act and related legislation. Prior experience working in the privacy field or a keen interest in privacy issues would be an advantage. You must have finely tuned
negotiation and problem solving skills, outstanding  inter-personal skills, the confidence, maturity and ability to deal with a range of people from diverse parts of the community; be able to exercise sound judgement and effectively analyse and apply the law to the facts of individual complaints; and have excellent communication skills, both oral and in writing. You will need to have relevant tertiary qualifications or experience, be able to self-manage your own case load yet be a strong team player, and be an enthusiastic and dynamic individual.

The team is looking for someone who already has a number of years of relevant experience, possibly in a regulatory environment, and who is able to use their maturity, skills and experience to hit the ground running.

This organisation prides itself on its ability to help New Zealanders with any alleged breach of their privacy in a manner that is professional and transparent. It is not something New Zealanders take lightly, and you will be trained to the level of service the public have a right to expect.

You will be rewarded with working in a progressive and innovative organisation where your voice is heard and your contribution is valued. We believe in the development of our people and you will be supported in your professional development.

Applications close: 5 pm, Friday, 2 October 2015

To apply or view the position description, click here.

For any further enquiries please contact Vicky O’Neill (09) 303 4455 or Sarah Hillman (09) 303 4455. Please note all applications will be acknowledged electronically.