Case Note 97362 [2008] NZ Priv Cmr 2 – Woman who complained of verbally abusive behaviour has her details disclosed to abuser

A couple was looking for accommodation for the night and found a motel that had vacancies. The woman said that she was verbally abused by motel staff during their stay. Later, the woman wrote to an industry association complaining about the service she had received. The association forwarded her letter to the motel and requested that it respond to the woman directly.

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