The complainants lived at the end of a long driveway. The driveway ran beside a house used to provide residential care for children and young people that was owned by a Trust. The Trust had been offered the house by the Department of Social Welfare to establish a community home for children and young people with care and protection needs. Another neighbour lived beside the driveway and, from the outset, the Trust experienced problems with that neighbour. Staff and residents had allegedly been threatened and abused, and damage caused to the property. Over time the threats escalated and the Trust consulted the police and an independent company. They were advised to install a video surveillance camera to monitor the fence line.