Case Note 200407 [2009] NZPrivCmr 10 : Man believed that computer company retained copy of hard drive

A man took his computer to a computer company for repair. The company advised him that it would have to copy his hard drive to determine what the problem was with the computer. The man agreed to this initially. However, later that day, he decided that the information on his hard drive was highly sensitive. He contacted the company to say that it should not copy the hard drive. Unfortunately, it had already started work on the computer, and had made the copy. The relationship between the man and the company deteriorated. He complained to us that the company had retained his personal information in breach of principle 9. He argued that even if it had deleted’ the information, it could still retrieve the information and therefore still held it.Principle 9Principle 9 of the Privacy Act states that:

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