Case Note 17281 [2001] NZPrivCmr 7 – Customer complains Telecom used another company’s interconnection information to market its services

The complainant wanted to transfer to another telephone toll service. He completed an interconnect agreement for Clear Communications’ direct toll service. The agreement was passed to Telecom New Zealand Ltd (Telecom) to effect the transfer. The complainant alleged that Telecom used the information in the interconnect agreement for marketing purposes.

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