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The fast-changing, uncertain and ambiguous environments that organisations operate in today, require organisations to re-think all their internal business processes and customer touch points. In addition, due to the availability of Emerging Information Technologies such as big data analytics, blockchain and artificial intelligence, it has become easier for startups to compete with existing organisations. Often these startups are more flexible and agile than Fortune 1000 companies, and they can become a significant threat if not paid attention to. Therefore, focusing purely on the day-to-day operation is simply not enough and organisations have to become innovative and adaptive to change if they wish to remain competitive.
When big data, blockchain and AI are combined, it will change collaboration among individuals, organisations and things, moving from pure human-to-human collaboration to increasingly human-to-machine collaboration and machine-to-machine collaboration. All these technologies enable organisations to design smarter businesses and incorporating these technologies within your organisation has become easier than ever before. Last week, I was invited to attend IBM Think Australia. An event that discussed how emerging technologies are changing the way we live, work and interact with one another every day. The event was all about exploring the relationship between humanity and technology and showing …
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