Park Royal Medical Clinic

A complainant alleged that a named employee of the Park Royal Medical Clinic disclosed information in a patient’s records contrary to PIPA. The complainant also alleged that the Clinic’s complaint investigation did not satisfy the requirements for dealing with complaints in s. 5 of PIPA and that the Clinic did not have reasonable security arrangements to protect the patient’s personal information in its custody as required by s. 34 of PIPA. The complainant’s allegation that the Clinic’s employee made an unauthorized disclosure of the patient’s information was not supported by the evidence. However the adjudicator found the Clinic did not have a complaint process that complied with s. 5 of PIPA. The Clinic also did not have reasonable security arrangements to protect the patient’s personal information in its custody as required by s. 34 of PIPA. The Clinic was ordered to comply with ss. 5 and 34 of PIPA.

Leave a Reply

avatar
  Subscribe  
Notify of