Case Note 15113 [1998] NZPrivCmr 5 – Bank refuses client access to letter from her employer

A bank granted a mortgage loan to a client on the condition that she secure employment. The client found a job and asked her new employer to write to the bank confirming details of her employment. Shortly afterwards, the client had to leave the job because of health problems brought on by the working environment. The employer then spoke with the bank and, at its request, faxed a letter saying that the client was no longer a member of the employer’s staff.

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