Businesses in all industries are increasingly being asked to do more with less. Public and private enterprises are required to continually improve their products and services while maintaining high customer care and reducing costs. To take on this tall order more and more businesses are looking to technology to solve business problems and deliver better results. Some of the most exciting technology driving business changes in 2019 is intelligent automation (IA).
Intelligent automation combines the speed and power of artificial intelligence, Business Process Management, and RPA to improve business efficiency and provide a better customer experience.
IA uses special software to handle, analyze, and work with massive amounts of data. For example, IA can automate repetitive tasks such as employee time-tracking, policy chance administration, and accounting activities to help organizations save on labor costs and free up time for employees to do more value-added work.
Leveraging IA Now
Some of the world’s largest companies are adopting IA to improve business operations, marketing and sales. This year alone, industry leaders are expected to spend a staggering $2.3 billion dollars on robotic process automation, and that number is set to rise considerably in the coming decades.
IA is also going mainstream at an unprecedented rate. It’s already embedded in over a billion devices. For example, every time …