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Much-maligned AI Technology can Actually Increase CSat Scores

When technologists talk about artificial intelligence and customer experience in the same sentence, they’re usually talking about bots. More specifically, pundits generally focus on how the mass deployment of support bots has […]

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The Democratisation of AI: 5 Changes We Should Expect in the Job Market

Over the last decade, the way people treat the idea of artificial intelligence saw some significant changes. From a buzzword mostly referring to some distant future, it changed into a very real […]

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The Music Industry and Big Data: The Union

We are witnessing the constant and ongoing change of the music industry today. We consume songs quite differently than before; we take our music everywhere thanks to the portable speakers, iPod’s, smartphones […]

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How To Pick A Data Backup Method For Your Enterprise

The digital age is all about data security and privacy, but that doesn’t mean businesses and private individuals have much of a clue when it comes to properly back up their information. […]

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How Big Data Will Change the HR Department

Over recent years, big data has been circulating in the world of technology. The volumes of data that organizations can mine have increased significantly due to the increased use of software tools. […]

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The Emerging Role of AI in Respiratory Care

Digitization has provided new opportunities and new ways to explore better solutions for every health or financial problem. Today, artificial intelligence has forayed into offering therapeutic solutions which until recently was confined […]

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